Collection of Personal Information

We collect your personal information (information that can identify an individual and information about an identifiable individual) only when we have a lawful basis to do so, namely, with your consent, or to comply with applicable law.

You may withdraw your consent at any time by contacting us at the email address provided below.

We collect, process, and retain personal information from you and any devices (including mobile devices) you may use when you use our Website, submit, post, or upload User Content, provide us information on a web form, participate in community discussions, chats, or dispute resolution, or when you otherwise correspond with us regarding our Website.

Personal information that we may collect may include:

  • Identifying information such as your name, addresses, telephone numbers, email addresses, and IP addresses,
  • Location data and demographic data such as your gender and age,
  • Any that you generate, submit or post, or that is connected to you as a result of responding to content on our Website,
  • Any other information you provide us through a web form.

Some of the personal information set out above may be collected by third party service providers and will be subject to the privacy policy and practices of such third parties.

We may use the personal information we collect to:

  • Provide, improve, and personalize our content and services,
  • Communicate with you about our Website,
  • Provide you with personalized advertising and marketing communications,
  • Comply with applicable laws,
  • Enforce our Terms and Conditions and this Privacy Policy.

Security Measures for the Protection of Personal Information

Your personal information collected by us will only be retained for as long as is necessary to meet the purposes for which it was collected. After it is no longer necessary for us to retain your personal information, as determined by us in our sole discretion in accordance with applicable laws, we dispose of it in a secure manner.

In recognition of our legal obligations to protect your personal information, we have made arrangements to protect against unauthorized access, collection, use, disclosure, copying, modification, disposal, or destruction of personal information.

We maintain security policies, procedures and controls to protect the personal information we receive against loss or theft. We have safeguards in place to prevent unauthorized access, disclosure, copying, use and modification for both hard copy information and electronically stored information in our possession, including policies relating to the use of video cameras on our properties.

Children Under 16

The Website is intended for general audiences and is not directed to children under 16. If you have reason to believe that a child under the age of 16 has provided their personal information to us, please contact us at the email address provided below, and we will delete that information.

Disclosure of Personal Information

We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent. There are, however, certain circumstances in which we may share your personal information with certain third parties without further notice to you. This disclosure may be required for us to provide you access to our Website, to comply with our legal obligations, to enforce our Terms and Conditions, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Website.

Consent for Collection, Use, and Disclosure

By accessing and using our Website, we consider you to have given us consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. Once this consent has been given, we will continue to collect, use, and disclose personal information for the set out in this Privacy Policy without obtaining further written or verbal consent to do so. We may also collect, use, or disclose personal information about an individual without that individual’s consent as permitted under applicable laws.


We use cookies and other technologies to passively collect demographic information, personalize your experience on our Website, and monitor advertisements and other activities. You can disable cookies or set your browser to alert you when cookies are being sent. However, some areas of our Website will not function properly if you do so.

Withdrawal of Consent

You can choose not to provide any personal information to us or to withdraw your consent for the collection, use, or disclosure of your personal information for purposes set out in this Privacy Policy.

We only send promotional and marketing communications with your consent. If you no longer wish to receive these or other communications from us, send us an email at the email address provided below. You can stop receiving newsletter email communications from us by clicking on the “unsubscribe link” provided in such communications.

Changes to our Privacy Policy

We reserve the right to change this Policy from time to time. If we make a material change, this Policy will be updated accordingly. We recommend that you periodically review this Policy, which is available on our website so that you are aware of any changes. Your use of our website following the posting of any changes to this Policy shall constitute your acceptance of these changes.


If you have any questions or concerns about our Privacy Policy, or how we have handled your personal information, please contact us in writing at info@timberfalls.ca.